AI-powered clinical note-writing for Therapists
Role
Team
Head of Product, Head of Design, Head of AI, CTO, Chief Clinical Officer, Senior PM, Front and backend Developers
Admin load stalled therapists and our growth
Business Objective
Build AI-powered tools that therapists find genuinely useful—so they adopt them, advocate for HelloSelf, and extend our clinical reach.
User Problem
Therapists struggle to write detailed, high-quality notes that meet clinical standards—especially when managing heavy caseloads.
Won business partnerships and strong therapist adoption
The summaries helped me stay clinically accurate without the admin overload. Once I saw how accurate they were, I felt confident using them to help me write my notes—and even more comfortable offering summaries to patients.
- Clinical Psychologist
Summaries save time, reduce pressure, and hit the right tone. I was surprised by how accurate they were. Now I’m more confident letting patients access them—it’s boosted engagement between sessions.
- CBT Therapist
Integrating AI into everyday clinical practice
Desired outcome
Provide therapists a more efficient way to write clinical notes using AI—while keeping them in the driver’s seat—so their workflow improves and they’re more likely to advocate our platform.
BEFORE: Previous Workstation
The previous design felt cluttered and did not incorporate AI-tooling to help Therapists write clinical notes.
